Shipping Policy
A shipping calculator for shipping to Australia, New Zealand, Europe, Canada and the United States appears prior to checkout. If you live outside these regions, please email Katrina to discuss shipping fees to your country.
Australian orders will be shipped by Australia Post. Patterns only will be packaged in an envelope and sent economy post without tracking. Patterns including kits and templates will be sent Parcel Post with tracking.
All international orders will be shipped in a normal envelope which does not include tracking. If you would like to pay extra for tracking, please let Katrina know by leaving a message in the checkout form.
If your package does not arrive, please advise Katrina as soon as possible.
If you wish to order multiple products to be shipped internationally, please contact Katrina to discuss shipping options.
Refund Policy
Once a pattern is purchased and shipped, there are no refunds. This protects Katrina’s copyright.
Should there be a defective or missing item from a template kit, this will be replaced free of charge.